The following statement explains our policy regarding the personal information we collect about you whilst you are visiting this website.  It explains how we use the information we collect to provide you with the information you require and improve the service we can offer you. The provision of personal information is entirely voluntary.

The Information We Collect About You

On the “Contact”  page of this website we collect personal information from you when you complete the enquiry form. Providing your information on this form means you will be added to our active customer list only if you choose to explicitly opt-in  via the mailing list subscription form at the bottom of the page. By being on the active customer list you may be contacted occasionally via email for direct marketing purposes. Opting out of the website active customer list does not affect the information you already receive from NC Operations or being contacted to respond to your enquiry.

Use of Cookies

Whilst you are browsing this website, the following two types of cookies are stored on your on your computer 

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

The following table details the cookies used by this site, their duration and purpose.

Cookie name           Life span                             Purpose

svSession                 Persistent                            Identifies unique visitors and tracks visitor’s sessions on the site

hs                              Session                                Security

XSRF-TOKEN         Persistent                            Security

smSession               Persistent (Two weeks)    Identifies logged in site members

TSxxxxxxxx             Persistent                           Security

TSxxxxxxxx_d        Persistent                           Security 

NB in last two cookie names xxxxxxxx is replaced with a random series of numbers and letters

Information Sharing and Disclosure

NC Operations will not sell or rent your personally identifiable information to anyone.  This information will only be given to other organisations when we have your consent.



While we strive to keep the information that you supply secure, please be aware that the Internet is not a fully secure medium.

Policy Changes

By using this website you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

External Links

This website may provide links to a number of external websites, NC Operations is not in anyway responsible for the privacy practices or content of such websites.


You may request to see the information NC Operations stores about you. If you would like to see this information please submit a request through the “Contact” form and you will be contacted by the appropriate person.

Call Now: 07484 811405